May 10–14, 2021

Mirage ◦ Las Vegas

EDS Event Can­cel­la­tion Fre­quent­ly Asked Questions

EDS has can­celled the EDS Lead­er­ship Sum­mit, sched­uled for May 11 – 15, 2020, in Las Vegas. The infor­ma­tion below should answer most of your ques­tions regard­ing the can­cel­la­tion, includ­ing ques­tions about refunds.

Why is EDS being cancelled? 

EDS has been close­ly mon­i­tor­ing the coro­n­avirus dis­ease 2019 (COVID-19) out­break. The World Health Orga­ni­za­tion on March 11 rede­fined the out­break as a pan­dem­ic, Pres­i­dent Trump announced 30-day U.S. air trav­el restric­tions from Europe, Chi­na and oth­er coun­tries, an increas­ing num­ber of com­pa­nies are insti­tut­ing trav­el bans and restric­tions, and infec­tious dis­ease experts are warn­ing against large gath­er­ings of people. 

This action was fur­ther tak­en out of con­cerns received from EDS atten­dees, can­cel­la­tions of sim­i­lar­ly sized con­fer­ences in the U.S., and the increased vol­ume of con­firmed cas­es of coro­n­avirus through­out the country. 

In light of the risk to the health and safe­ty to EDS atten­dees, staff and ECIA/ERA/GEDA mem­bers, the EDS Board believes that can­cel­la­tion of this pre­mière indus­try event is in everyone’s best interest. 

Will my meet­ing space reg­is­tra­tion be refunded? 

Com­pa­nies that reserved meet­ing space (suites, con­fer­ence rooms, Euro suites, affil­i­ate space, etc.) have two refund options. 

The first option is a full refund. If you choose this option, your com­pa­ny will receive a full refund. You must request a refund by April 15. Requests received after that date will default to option two not­ed below. Refund requests must be sent to info@​edssummit.​com Once your refund request is received, you will receive con­fir­ma­tion via email. Due to the high demand, it may take up to two weeks for your refund to be processed. 

The sec­ond option is to cred­it your reg­is­tra­tion fee to next year’s EDS, which will be held May 10 – 14, 2021, in Las Vegas at The Mirage Resort. The ben­e­fit to your com­pa­ny in choos­ing this option is that you avoid any price increase, you pre­serve your exist­ing space loca­tion and you demon­strate your con­tin­ued sup­port and com­mit­ment to EDS. If you select this option, you do not have to do any­thing. EDS will grate­ful­ly keep the fee and cred­it it in full to next year’s event. 

No par­tial refunds and par­tial cred­its. Refunds will not be made by wire transfer. 

Will my indi­vid­ual EDS reg­is­tra­tion be refunded? 

You will auto­mat­i­cal­ly receive a full refund for your indi­vid­ual reg­is­tra­tion. You do not have to request a refund. If you paid by cred­it card, the refund will be made back to your cred­it card account. If you paid by check, you will be mailed a refund check. This applies to affil­i­ates who do not rent any meet­ing space. 

Will my spon­sor­ship be refunded? 

You may select either a full refund or a cred­it for next year as not­ed above. 

Will my SPARK reg­is­tra­tion be refunded? 

Yes, SPARK reg­is­tra­tions will be ful­ly refund­ed. You do not have the option for a cred­it for next year’s EDS. You do not have to request a refund. If you paid by cred­it card, the refund will be made back to your cred­it card account. If you paid by check, you will be mailed a refund check. 

Instead of a refund, can I have a cred­it toward next year’s EDS

Only for companies/​individuals that have reg­is­tered for suites, con­fer­ence rooms, meet­ing space, etc., see the note above about refunds. Indi­vid­u­als will only receive a refund for atten­dance registrations. 

Will my hotel room be can­celled automatically? 

If you reg­is­tered with EDS and made your reser­va­tion direct­ly with the Mirage with­in the EDS room block, your reser­va­tion will be auto­mat­i­cal­ly can­celled by the hotel and any first night deposit will be cred­it­ed back to you on your cred­it card by the hotel. You will receive noti­fi­ca­tion from the Mirage when the can­cel­la­tion is done. If you booked your reser­va­tion through anoth­er ser­vice or at a dif­fer­ent hotel, you will need to con­tact the ser­vice or the hotel direct­ly to cancel. 

Will my air­line tick­et be refunded? 

The indi­vid­ual air­lines have estab­lished their own poli­cies regard­ing can­cel­la­tions, change fees and refunds. You will need to con­tact your air­line direct­ly regard­ing your spe­cif­ic situation. 

Will EDS be offered as an online-only event? 

No. Due to the heavy net­work­ing and meet­ing focus, EDS can­not eas­i­ly be turned into online-only event. 

Will the event be post­poned to a lat­er date in 2020

No, for a vari­ety of rea­sons it is not pos­si­ble to move EDS 2020 to a date lat­er in the year. EDS will next be held as sched­uled on May 10 – 14, 2021, in Las Vegas. 

I have spe­cif­ic ques­tions that are not addressed here. Who can help me? 

You may send email inquiries to info@​edssummit.​com

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