EDS Event Cancellation Frequently Asked Questions
EDS has cancelled the EDS Leadership Summit, scheduled for May 11 – 15, 2020, in Las Vegas. The information below should answer most of your questions regarding the cancellation, including questions about refunds.
Why is EDS being cancelled?
EDS has been closely monitoring the coronavirus disease 2019 (COVID-19) outbreak. The World Health Organization on March 11 redefined the outbreak as a pandemic, President Trump announced 30-day U.S. air travel restrictions from Europe, China and other countries, an increasing number of companies are instituting travel bans and restrictions, and infectious disease experts are warning against large gatherings of people.
This action was further taken out of concerns received from EDS attendees, cancellations of similarly sized conferences in the U.S., and the increased volume of confirmed cases of coronavirus throughout the country.
In light of the risk to the health and safety to EDS attendees, staff and ECIA/ERA/GEDA members, the EDS Board believes that cancellation of this première industry event is in everyone’s best interest.
Will my meeting space registration be refunded?
Companies that reserved meeting space (suites, conference rooms, Euro suites, affiliate space, etc.) have two refund options.
The first option is a full refund. If you choose this option, your company will receive a full refund. You must request a refund by April 15. Requests received after that date will default to option two noted below. Refund requests must be sent to
The second option is to credit your registration fee to next year’s EDS, which will be held May 10 – 14, 2021, in Las Vegas at The Mirage Resort. The benefit to your company in choosing this option is that you avoid any price increase, you preserve your existing space location and you demonstrate your continued support and commitment to EDS. If you select this option, you do not have to do anything. EDS will gratefully keep the fee and credit it in full to next year’s event.
No partial refunds and partial credits. Refunds will not be made by wire transfer.
Will my individual EDS registration be refunded?
You will automatically receive a full refund for your individual registration. You do not have to request a refund. If you paid by credit card, the refund will be made back to your credit card account. If you paid by check, you will be mailed a refund check. This applies to affiliates who do not rent any meeting space.
Will my sponsorship be refunded?
You may select either a full refund or a credit for next year as noted above.
Will my SPARK registration be refunded?
Yes, SPARK registrations will be fully refunded. You do not have the option for a credit for next year’s EDS. You do not have to request a refund. If you paid by credit card, the refund will be made back to your credit card account. If you paid by check, you will be mailed a refund check.
Instead of a refund, can I have a credit toward next year’s EDS?
Only for companies/individuals that have registered for suites, conference rooms, meeting space, etc., see the note above about refunds. Individuals will only receive a refund for attendance registrations.
Will my hotel room be cancelled automatically?
If you registered with EDS and made your reservation directly with the Mirage within the EDS room block, your reservation will be automatically cancelled by the hotel and any first night deposit will be credited back to you on your credit card by the hotel. You will receive notification from the Mirage when the cancellation is done. If you booked your reservation through another service or at a different hotel, you will need to contact the service or the hotel directly to cancel.
Will my airline ticket be refunded?
The individual airlines have established their own policies regarding cancellations, change fees and refunds. You will need to contact your airline directly regarding your specific situation.
Will EDS be offered as an online-only event?
No. Due to the heavy networking and meeting focus, EDS cannot easily be turned into online-only event.
Will the event be postponed to a later date in 2020?
No, for a variety of reasons it is not possible to move EDS 2020 to a date later in the year. EDS will next be held as scheduled on May 10 – 14, 2021, in Las Vegas.
I have specific questions that are not addressed here. Who can help me?
You may send email inquiries to